Schneider Electric C-Bus Spécifications

© 2012 Schneider Electric (Australia)PICEDFrequentlyAskedQuestionsSoftware Version 4.11Monday, 4 June 2012

© 2012 Schneider Electric (Australia)PICED FAQPage 8If you are familiar with C-Gate commands, then you can enter them. See the C-Gatedocumentation for

© 2012 Schneider Electric (Australia)PICED FAQPage 9·Use the Diagnostic Software Traffic Analyser to look at the amount of traffic and error ratesSolu

© 2012 Schneider Electric (Australia)PICED FAQPage 101.2.2.3 Commands not Going Across BridgesProblemCommands sent by PICED to the local network are n

© 2012 Schneider Electric (Australia)PICED FAQPage 11such as Philips Pronto remotes, Pocket PC's and Palm devices.Step 1 - Establish IR Code numb

© 2012 Schneider Electric (Australia)PICED FAQPage 12Make a note of these codes for each remote control button to be used.Step 2 - Make AssociationSet

© 2012 Schneider Electric (Australia)PICED FAQPage 13NotesA component can only be remote controlled if the page it is on is showing. To enable a Compo

© 2012 Schneider Electric (Australia)PICED FAQPage 14CauseIf you have C-Bus Firmware version 4.0 (see the C-Touch start-up screen), it may be that you

© 2012 Schneider Electric (Australia)PICED FAQPage 151.3.1.7 C-Touch ResettingProblemC-Touch is resetting itself.Solution 1If the a C-Touch unit conti

© 2012 Schneider Electric (Australia)PICED FAQPage 16Problems with connecting to C-Touch from the PICED Software.SolutionIf you are having difficulty

© 2012 Schneider Electric (Australia)PICED FAQPage 171.3.1.11 C-Touch Transfer ProblemsProblemProblems with transferring project data to or from C-Tou

PICED FAQ© 2012 Schneider Electric (Australia). All rights reservedClipsal is a registered trademark of Schneider Electric (Australia) Pty Ltd.C-Bus i

© 2012 Schneider Electric (Australia)PICED FAQPage 18serial output driver. If you are having problems using C-Touch as a PC Interface, ensure that the

© 2012 Schneider Electric (Australia)PICED FAQPage 191.3.1.15 Long Ramp TimesProblemRamp times greater than 3 minutes do not work properly.SolutionThi

© 2012 Schneider Electric (Australia)PICED FAQPage 20SolutionThe C-Touch start-up sequence is shown in the diagram below :The start-up steps are as fo

© 2012 Schneider Electric (Australia)PICED FAQPage 211.3.1.17 Getting Screen ImagesAny of the C-Touch screens can be captured as follows :1. Connect t

© 2012 Schneider Electric (Australia)PICED FAQPage 22SolutionThe functional benefits of using a Colour C-Touch over using HomeGate on a touch panel PC

© 2012 Schneider Electric (Australia)PICED FAQPage 231.3.2.6 Screen SaverProblemHow can the Colour C-Touch have a Screen Saver ?SolutionThe simplest m

© 2012 Schneider Electric (Australia)PICED FAQPage 243. You can see the various networking parameters, such as IP Address and subnet mask4. Click on t

© 2012 Schneider Electric (Australia)PICED FAQPage 25You may have some software which is causing communication problems. For example, usingsecure remo

© 2012 Schneider Electric (Australia)PICED FAQPage 261.3.2.12 Keeping Project ChangesProblemHow to you keep the changes a user has made to Scenes, Sch

© 2012 Schneider Electric (Australia)PICED FAQPage 271.3.3.3 Using a PAC as a PCIProblemHow can a PAC be used as a PC Interface ?SolutionThe USB drive

Page 1PICED FAQ© 2012 Schneider Electric (Australia)Table of ContentsSectionPage1...

© 2012 Schneider Electric (Australia)PICED FAQPage 281. The serial ports (for sending debugging messages) 2. The User LED (for showing simple status)3

© 2012 Schneider Electric (Australia)PICED FAQPage 29The alternative is to use a cable as shown below. You will need to use a power supply to supplypo

© 2012 Schneider Electric (Australia)PICED FAQPage 301. Perform a manual estimation of the amount of time logic will take (as a % of the PAC capacity)

© 2012 Schneider Electric (Australia)PICED FAQPage 31CauseWhen the images are captured for transfer to the C-Touch Spectrum, they are drawn on abackgr

© 2012 Schneider Electric (Australia)PICED FAQPage 321.4 Other1.4.1 Creating ProjectsEnter topic text here.1.4.1.1 Creating Projects QuicklyProblemHow

© 2012 Schneider Electric (Australia)PICED FAQPage 33How can I impress my friends and relatives ?Solution #1Use some of these C-Bus features:·Intellig

© 2012 Schneider Electric (Australia)PICED FAQPage 342 cups cream170g butter1/3 cup Orange Juice1 tablespoon orange rindCombine ingredients in large s

© 2012 Schneider Electric (Australia)PICED FAQPage 35See also Creating Projects Quickly1.4.1.4 Can't Edit ComponentsProblemI can't edit some

© 2012 Schneider Electric (Australia)PICED FAQPage 36language. This font needs to be included when transferring the project. There is no capability fo

© 2012 Schneider Electric (Australia)PICED FAQPage 37Solution #2Use a Web Cam Image Component to show the JPEG images from a web cam. In this case, th

© 2012 Schneider Electric (Australia)PICED FAQPage 21 ContentsC-Bus / C-Gate / Serial PortCan't Control C-BusSerial COM Port(s) are not listed in

© 2012 Schneider Electric (Australia)PICED FAQPage 38same PC and see if it works.Solution #4Check that the URL is correct. Enter the URL into a web br

© 2012 Schneider Electric (Australia)PICED FAQPage 39Alternatively, logic code can be written to create delays between actions.1.4.2.2 C-Bus Command Q

© 2012 Schneider Electric (Australia)PICED FAQPage 401.4.2.3 Portable Scene EditorProblemHow can you create a portable Scene editor (like a mixing des

© 2012 Schneider Electric (Australia)PICED FAQPage 41The Master C-Touch needs to be set up to :1. Contain all of the Scenes for the site, each with a

© 2012 Schneider Electric (Australia)PICED FAQPage 426. Select Preset LevelNote that this is showing the state of the last selected Scene where the Sc

© 2012 Schneider Electric (Australia)PICED FAQPage 43SolutionThe PICED software supports the following graphic formats :·Bitmap (BMP)·Windows Meta Fil

© 2012 Schneider Electric (Australia)PICED FAQPage 44·fonts.comNotesYou should ensure that you do not use fonts which are copyrighted.Any fonts used m

© 2012 Schneider Electric (Australia)PICED FAQPage 45be seen, the pink areas of the original image are transparent when the image has transparencyset.

© 2012 Schneider Electric (Australia)PICED FAQPage 461. The Page background is drawn OR the Theme Page is drawn2. The Page Components are all drawn in

© 2012 Schneider Electric (Australia)PICED FAQPage 47C-Gate LogC-Gate also has a log which can be enabled. This provides more details about what is ha

© 2012 Schneider Electric (Australia)PICED FAQPage 3Why am I having problems connecting to C-Touch ?Why am I having problems communicating with C-Tou

© 2012 Schneider Electric (Australia)PICED FAQPage 48If the command was sent as part of a Scene, this will be shown.For example, a log line showing :

© 2012 Schneider Electric (Australia)PICED FAQPage 491. Details of your computer - processor, memory, hard disk - operating system version2. Pr

© 2012 Schneider Electric (Australia)PICED FAQPage 50Note that if a PC Interface is being used as the connection to C-Bus, the PC will require at leas

© 2012 Schneider Electric (Australia)PICED FAQPage 51Problem 2The PICED project doesn't look right or aspects of it have changed.Solution 2It is

© 2012 Schneider Electric (Australia)PICED FAQPage 5220123 C-Gate Secure Port TCP Port Bi-directionalAllow only PC's on the same subnet (unless s

© 2012 Schneider Electric (Australia)PICED FAQPage 53To allow the software to always run with the elevated permissions, right click on the PICEDsoftwa

© 2012 Schneider Electric (Australia)PICED FAQPage 54Now each time you run the software it will run with administrator privileges. You will be prompte

© 2012 Schneider Electric (Australia)PICED FAQPage 55Confirm that you wish to run the Microsoft Management Console by selecting the Continue buttonwhe

© 2012 Schneider Electric (Australia)PICED FAQPage 56Select the Task Trigger to be When the Computer Starts. Click the Next button.Note : If your comp

© 2012 Schneider Electric (Australia)PICED FAQPage 57The Start a Program page will be displayed. Enter a path to the Schedule Plus software, or select

© 2012 Schneider Electric (Australia)PICED FAQPage 4Using a PAC as a PCIPAC Status LEDWhy doesn't my logic work ?Can't connect to PACPAC Ser

© 2012 Schneider Electric (Australia)PICED FAQPage 58The properties of your new task will be shown. From the General tab, select Run with highestprivi

© 2012 Schneider Electric (Australia)PICED FAQPage 59Select the Settings tab. Select only Allow task to be run on demand and If the running taskdoes n

© 2012 Schneider Electric (Australia)PICED FAQPage 60menu.The task can be tested by selecting your task and selecting the Action | Run menu item.Once

PICED FAQPage 61© 2012 Schneider Electric (Australia)IndexAAdministrator 52Appearance wrong 44Applications 9How Many 36Asian Langua

PICED FAQPage 62© 2012 Schneider Electric (Australia)Ethernet connectors Colour C-Touch 24FFiles 50Firewall settings 51Firmware

PICED FAQPage 63© 2012 Schneider Electric (Australia)PAC virtual serial port 26Pages Copying 34How Many 36PC Interface 10PCI

© 2012 Schneider Electric (Australia)PICED FAQPage 51.1 Typographic ConventionsMenu ItemsThe menu selections in this document follow a simple menu des

© 2012 Schneider Electric (Australia)PICED FAQPage 6Serial COM Port(s) are not listed in the PICED software.SolutionThe problem can be fixed by updati

© 2012 Schneider Electric (Australia)PICED FAQPage 7If C-Gate takes longer than 5 seconds to respond to PICED, then PICED will assume that C-Gateis no